Privacy policy

At The Essence of Freedom, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you make a purchase, sign up for our newsletter, create an account, or interact with our website in any way. The types of information we may collect include:

Personal Identification Information: Name, email address, shipping and billing address, phone number, and payment information (such as credit card numbers).
Transaction Information: Details of purchases made on our site.
Technical Data: Your IP address, browser type, device information, and browsing activity on our site.
Cookies: We use cookies to improve your browsing experience and gather data on site usage and preferences. You can choose to disable cookies in your browser settings.

2. How We Use Your Information

We use your personal information to enhance your shopping experience, process orders, and improve our services. Specifically, we may use your information for the following purposes:

Order Processing: To process and fulfill your purchases, including order confirmation, shipping, and delivery.
Customer Support: To communicate with you about your order, respond to inquiries, and provide customer support.
Marketing Communications: To send you updates, promotions, and exclusive offers (if you have opted in to receive such communications). You can unsubscribe from these emails at any time.
Website Improvement: To analyze website performance, personalize your browsing experience, and enhance site functionality.
Legal and Security Purposes: To comply with legal obligations, enforce our Terms of Service, and protect against potential fraud or security issues.

3. Sharing Your Information

We value your trust and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, shipping, email communications, and website hosting. These partners are contractually obligated to protect your information.
Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or other legal process, or to protect our rights, safety, and property.

4. Data Security

We take reasonable measures to safeguard your personal information from unauthorized access, use, or disclosure. Our website uses secure socket layer (SSL) encryption to protect sensitive data during transactions. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You may request access to the personal information we hold about you and ask us to correct or update it.
Data Deletion: You may request that we delete your personal information, subject to certain legal obligations.
Marketing Opt-Out: You can unsubscribe from our marketing emails by following the instructions in the email or contacting us directly.

To exercise any of these rights, please contact us at privacy@essenceoffreedom.com.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

The Essence of Freedom does not knowingly collect or solicit personal information from individuals under the age of 13. If you believe we have unintentionally collected such information, please contact us, and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

The Essence of Freedom
Email: privacy@essenceoffreedom.com